Over 11 years experience
Our History & Heritage
Founded in July 2007 with one supported living house and one short breaks house, plus a small amount of community Outreach services. The ethos of the company was very much about providing personalised and high-quality support for people with learning disabilities in their local communities, and about providing access to a wide range of social, leisure, training and development opportunities.
We started with approximately 30 staff and have steadily grown over the past 11 years and now support over 219 people and have over 250 staff across our services. Throughout the growth we have continued to maintain our ethos of person centred high quality community-based support.
By 2010 our community Outreach services had expanded quite significantly, and several people we supported needed access to a building where they could meet with peers, have access to facilities such as a kitchen, accessible bathrooms and sensory equipment this resulted in us opening our first outreach base called South park in the south of Bristol
Our short breaks house in Frenchay also proved very popular and we found ourselves with a waiting list for the service provided so we added Station Rd, Filton providing two short break houses.
Giving people the opportunity to use our short breaks and outreach services had developed and increased their independence skills so they were ready for a move away from home. As they were so happy with our services we were asked to support their move to their own accommodation. This led us to developing our supported living services and we opened New Rd
Following the success of Our Community Outreach services and expansion in 2010 with the opening of South Park, we were asked to support individuals move to their own accommodation. This led us to developing our supported living services in addition to opening new Rd in 2011 we then opened the Bramleys in 2013
Following the success in 2010 of Frenchay and Station Road providing a short breaks house we added The Cherries in Redland Penn drive, Frenchay to the portfolio. We also continued our development of our supported living by opening the Hazels, this complemented the opening of New Rd in 2011 and the Bramley’s in 2013
As all our short breaks services were north or central Bristol we decided to open a south Bristol shorts breaks service, Churchways. When people come and stay with us there are lots of opportunities to socialize and go out to lots of different activities such as the cinema, bowling, the pub, and weekend trips.
Stoke Lane was opened in 2017 to complement the other houses already opened Frenchay, Station Road, The Cherries in Redland, Penn drive, Frenchay, New Rd and the Bramley’s
in 2018 the ethos of the company continues to be very much about providing personalised and high-quality support for people with learning disabilities in their local communities, and about providing access to a wide range of social, leisure, training and development opportunities. All the houses provide shared accommodation and support with no more than four people living at each house. In addition, we also provide 24hrs support for some people living in single person accommodation.
We believe our staff represents our greatest asset. We are committed to providing on-going support and training to ensure that all of our employees are supported to have of the knowledge, skills and experience necessary to provide support to the highest standard. We aim to employ people who have a caring, positive attitude who can demonstrate good interpersonal skills.
Behind the care
Meet our team
Registered manager / Nominated individual
I began my career in health and social care 35 years ago and have had the privilege of primarily supporting people with learning disabilities and autism for most of my career. I worked for Bristol City council in a variety of Care and Care management roles for 30 years and I am a qualified Social Worker, hold my NVQ 4, Diploma in Leadership and management, City and Guilds 325.3 Advanced Management for Care. Prior to joining Silva care I spent 10 years managing Social work teams for the local authority which I enjoyed but felt it was time to move closer to my direct Care roots, and joined Silva care in 2013 as a Director and as the Registered manager.
Outreach & Community services / Director
I started my career in 1996 at The Bush RAC within Bristol city council’s Day service’s for adults with learning disabilities. I have also worked within children’s service as a youth worker, and Barnardo’s as a family link support worker. My passion has always been providing excellent care and opportunities for the people I support, this led me into management, where I wanted more influence to guide and lead services. I rose to a senior and then deputy manager within Bristol city council before being taking the opportunity to project manage the expansion of Silva Care. I hold my NVQ4 in care management and the NEBOSH National General Certificate in occupational Health and safety.
I have been working at Silva Care since 2010 in a variety of roles, completing my NVQ level 5 in 2016. I am now one of the three Service manager, and part of our senior management team, and a deputy for our Registered manager.
Services that come under my management include: Three of our short breaks services, Penn drive, Station Rd and Churchways, and also a number of supported living services. Monitoring service standards and quality assurance is a big part of my role. I am very committed to high quality person centred support so please feel free to contact me if you would like to discuss our services or have any comments or suggestions to help us improve.
I joined Silva Care in March 2013 and have been in various roles in my 5 years with the organisation. My current role as service Manager involves quality assurance, driving standards and systems and supporting the managers in their roles. I oversee a combination of short breaks and supported living services in North Bristol. These services are Oaks, Oakleigh, Cherries, Hazel and Bramleys. My role is very diverse but I can’t imagine doing anything else. I enjoy working for an organisation that is passionate about what they do and thrive on providing the best possible service to the individuals we support.
I have worked in social care supporting adults with learning difficulties, Autism and various needs for around 12 years. I am very passionate about providing the high-quality care for the people we support. I started working for Silva Care 6 years ago as a support worker on a part time basis while working another job, but quickly made the move to a full time position once seeing the passion, effort and care that the team at Silva Care put in to every aspect of support.
I very much enjoyed building positive relationships with the people I supported, their families and the other support staff. As my knowledge of Social Care and Silva Care systems developed, I was successful in applying for a senior support worker position, and a manager’s position. As a manager I worked within regulated and non-regulated services, eventually helping to developing Short Breaks and Supported Living services in North Bristol.
Being a manager I was lucky enough to be given the opportunity to complete my level NVQ level 5 in Health and Social Care Management, IOSH trained and become a trained Fire Safety Trainer, along with other opportunities to develop my understanding and skills in care management, and am very proud to have been a part of the team to achieve an outstanding rating from our regulator CQC.
In my role as a service manager I still work closely with the support teams and still enjoy supporting people when able, though I have more responsibilities around Quality Assurance and continuing to develop the services to ensure high quality support for all the people we support.
I joined Silva care in 2011 as a part time support worker and have worked my way from support worker, to service manager during this time. I have worked in various areas within Silva care including short breaks, supported living and outreach. Services that come under my current management are North Park, South Park and Ruthven Road which are the outreach bases for Silva care. During my time at Silva care, I have completed my NVQ level 5 in Health and social care and I am always looking to progress my knowledge further. My service manager role involves quality assurance of the services to ensure we are providing the best possible support for the service users. I am passionate about person centred care and developing opportunities for the people we support.
The code we live by
Building relationships through trust, empowerment and collaboration
Silva care is committed to supporting people to meet their full potential in all aspects of life.
Every person has the right to be treated with dignity, empathy and respect.
Equality & inclusion
The fundamental right every person has to be a valued citizen and to be included in every aspectof their local community.
Supporting people to achieve and maintain a healthy lifestyle which promotes wellbeing.