We respectfully ask that you keep your family member/carer for person at home if they are unwell at this time, and follow the self-isolation guidance if any family member presents with the following symptoms.
We are following government and NHS England guidance, and this may unfortunately lead to service disruptions and possibly the temporary closure of some of our services. Our supported living services will remain open. We will keep you informed and ask for your support and patience in this difficult time and be ensured that we will minimise disruptions as far as possible. If you have any concerns about your support, please contact head office on 01179562411 during office opening hours which are 8:30 – 16:30 Monday to Friday. We do offer an out of hours service on the same number but this is for emergency calls only.
Silva Care are able to create personalised social stories for those who we support. A social story is a tool that can be used to help those with communication difficulties to be able to understand a particular event or information better. If you require a social story for self-isolating during this period, please email firstname.lastname@example.org